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British Telecom workers stage protest at company head office
national |
worker & community struggles and protests |
feature
Tuesday April 29, 2008 22:52 by A Workers' Strand Two
British Telecom is refusing to give collective bargaining rights to a large group of its staff simply because they are Irish. On Tuesday April 22nd a large group of BT Ireland staff, with support from other CWU members, held a public protest at the corporate head office for British Telecom in Dublin. Related Links: Labourstart Campaign CWU Announcement
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Jump To Comment: 1 2They don't care about customers, and they don't care about staff either.
They're raking in the money, and willing to splash out on billboards with giant passports saying welcome to BT 8 MB territory, when in fact their service is rubbish.
When I rang up to complain about the service I got, I waited 2 hours for an answer, and eventually a staff member explained that there were only 10 people on duty in the call centre. So, the company is saving money, and the customer is annoyed and the overworked staff stuck on an endless queue of calls.
I switched to another company. They might be more expensive, but the thing works, and when I ring up, I get through straight away.
If you don't look after your staff and your customers, you will lose them to your rivals.
By being one of the few, if any remaining countries, in Europe to block any legal entitlement to collectivised bargaining agreements and 3rd party worker representation, the Irish government has gifted us this. BT are not obliged by law, even if every single employee in Ireland votes to join a unionised organisation, to recognise them. Almost every other company in Europe, including the UK, and even some parts of the US, has laws forcing companies to recognise collective bargaining if a mjority of workers ask for it.
Ireland does not.
And Ireland continues to try to block temporary worker directives that deny temporary workers equal rights with permanent employees.
And ireland also has continued to uphold a work permit system for non-EU employees that is nothing short of a form of bonded servitude, as the work permit is granted to the employer to employ that worker, the worker has no general right to work in the country except in that job and for that employer. Changes to this are still minimal. Yet Irish people go to the US, Canada, New Zealand and Australia with full migrant visas that entitle them to be there in their own right, and not simply as an employee of a particular employer.